Our best fit: your existing independent Shopify suppliers
FulfillRelay is our best fit for retailers working with existing suppliers who each run an independent Shopify store. Approve exact product mappings, route eligible paid order lines and follow tracking back to the original order.
Keep each store independent and each handoff visible. Supplier acceptance, payment evidence and returns coordination stay part of a clear operating process.
Choose the workflow behind the feature list
| Your starting point | The type of solution to look for | What to check |
|---|---|---|
| You already have Shopify suppliers | Connected-store order routing, such as FulfillRelay | Exact variant mappings, eligible line routing, supplier acceptance and tracking |
| You need products or new suppliers | A sourcing catalog or supplier marketplace | Available suppliers, product terms and how orders are fulfilled |
| You fulfill from your own locations | Shopify location-routing tools | Location priorities, stock availability and fulfillment rules |
| You send orders manually | Email or spreadsheet handoffs | Who verifies items, quantities, shipment updates and exceptions |
Choose the capacity your supplier network needs
FulfillRelay retailer subscriptions are based on routed order lines and supplier connections. One customer order may contain several order lines. Supplier Connect is free.
| Retailer plan | USD / month | Included capacity |
|---|---|---|
| Launch | $49 | 2,000 routed lines; 5 suppliers |
| Growth | $149 | 10,000 routed lines; 25 suppliers |
| Scale | $399 | 50,000 routed lines; unlimited supplier connections |
Why choose FulfillRelay for this scenario?
Start with one supplier relationship and one approved exact variant mapping. Eligible paid lines can become normal orders in that supplier’s Shopify store, while other lines stay with their own relationships or remain visible for attention.
Each business keeps its own Shopify account and responsibilities. Supplier checkout and payment evidence remain distinct from the customer sale. Return coordination records the retailer and supplier stages without treating AI suggestions as approval.
Retailer plans start at $49 USD per month; Supplier Connect is free. If you need a supplier marketplace or your supplier does not use Shopify, address that fit question before installing.
What happens to a mixed supplier order?
An illustrative order with one item mapped to Supplier A, one mapped to Supplier B and one unmapped item should not be sent whole to both suppliers. FulfillRelay evaluates lines against approved mappings; the unmapped line remains visible for attention.
See the real interface and try one complete handoff
The walkthrough shows the real FulfillRelay interface with example data. Before expanding your setup, use a test order to follow one approved item through supplier fulfillment and tracking. Check the quantities and agreed supplier price at each step.
Then review the payment and returns workflows you actually intend to use. Choose the tool that handles your real operating chain cleanly, not the longest feature list.
Ask these questions before installing
- Will it send only the lines belonging to this supplier, or the entire customer order?
- What happens to an unmapped item or a price that needs review?
- Does the supplier need a Shopify store, a separate portal or access to my admin?
- Which store owns the supplier price and currency?
- How will a partial shipment return its tracking to the retailer order?
- Where do the retailer’s customer refund and the supplier’s settlement get recorded?
FulfillRelay
Your suppliers. Their stores. A connected workflow.
Connect a supplier you already work with. Retailer plans start at $49 USD/month; Supplier Connect is free.
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