Retailer plan
Launch
$49 USD / month
or $490 USD / year, billed annually
- 2,000 routed order lines / month
- 5 supplier connections
- Approved SKU mappings & tracking sync
- 50 return cases / month
- 100 optional AI return reviews / month
- 2 team members
Simple, separate subscriptions
FulfillRelay pricing.
FulfillRelay connects independent retailer and supplier stores. Choose the plan for your role and monthly volume.
Looking for Returns pricing? →For retailers Choose by routed order lines and supplier connections.
Retailer plan
Growth
$149 USD / month
or $1,490 USD / year, billed annually
- 10,000 routed order lines / month
- 25 supplier connections
- Approved SKU mappings & tracking sync
- 300 return cases / month
- 1,000 optional AI return reviews / month
- 5 team members
Retailer plan
Scale
$399 USD / month
or $3,990 USD / year, billed annually
- 50,000 routed order lines / month
- Unlimited supplier connections
- Approved SKU mappings & tracking sync
- 1,000 return cases / month
- 10,000 optional AI return reviews / month
- 15 team members
For suppliers Each supplier manages its own subscription.
Supplier plan
Supplier Connect
Free · $0 / month
Connect retailers, approve exact supplier SKUs, receive orders and return tracking.
Start with Supplier Connect ↗Supplier plan
Supplier Pro
$19 USD / month
or $190 USD / year, billed annually
Add ShipStation return-label rates and purchases, warehouse and spending controls, and 1,000 optional AI return reviews per month.
Explore Supplier Pro ↗All prices in USD. Paid plans offer a 14-day trial; eligibility and final billing terms appear in Shopify. Product purchases and supplier shipping charges are separate from software subscriptions. Return-label purchases require confirmation and are charged separately by your carrier or ShipStation.
Only need customer returns for your own store? See separate FulfillRelay Returns plans →