The whole return, in one take
Six scenes: the customer opens the portal, the rule matches, the AI reviews the evidence, you decide, the label goes out, and the case closes with a refund record.
What runs your returns desk
Order number plus an email code, on your brand. Order details stay hidden until verification passes.
Every case arrives with a rule match, so decisions follow your policy instead of memory.
Photos and notes summarized before you decide. The AI suggests; it never approves or refunds.
Upload a return label and notify the customer in one action. Branded emails go out at every milestone.
The screens you work in
Pricing that starts at free
5 return cases / month. Verified customer portal, published return rules, manual return labels, milestone emails, 5 AI evidence reviews.
50 return cases / month. Everything in Free, plus your logo and colors on the portal and emails, automation controls, 50 AI evidence reviews.
300 return cases / month. Everything in Starter, plus returns analytics, the decision archive, 300 AI evidence reviews.
1,000 return cases / month. Everything in Growth, plus full white label, your own sending domain, priority support, 1,000 AI evidence reviews.
No per-label markup and no overage billing: past the monthly quota, new customer requests still arrive — they simply wait for an upgrade before review. Final availability and billing are shown in Shopify during install.