Returns plan
Free
$0 USD / month
- 5 return cases / month
- 5 optional AI reviews / month
- Branded customer portal
- Manual approval & decline
- Return-label PDF uploads
Simple, separate subscriptions
FulfillRelay Returns pricing.
FulfillRelay Returns is your store’s dedicated returns app. Start with 5 cases a month, then grow when you need to.
Looking for order routing pricing? →Returns plan
Starter
$19 USD / month
- 50 return cases / month
- 50 optional AI reviews / month
- Branded customer portal
- Manual approval & decline
- Return-label PDF uploads
Returns plan
Growth
$49 USD / month
- 300 return cases / month
- 300 optional AI reviews / month
- Branded customer portal
- Manual approval & decline
- Return-label PDF uploads
Returns plan
Pro
$99 USD / month
- 1,000 return cases / month
- 1,000 optional AI reviews / month
- Branded customer portal
- Manual approval & decline
- Return-label PDF uploads
Paid plans are billed in USD every 30 days through Shopify. AI reviews provide suggestions; you make the decision and confirm any refund. Obtain return-label PDFs from your carrier before uploading them.
Need orders routed between retailer and supplier stores? See FulfillRelay order routing plans →