Connect retailer and supplier stores
FulfillRelay
Orders out. Tracking back.
Retailers from $49/month
Supplier Connect free · Supplier Pro $19/month
For Shopify retailers working with known Shopify suppliers, and the suppliers fulfilling their orders.
- Route eligible paid order lines with approved SKU mappings.
- Track supplier acceptance, payment status and fulfillment.
- Manage customer returns and coordinate connected-supplier handling.
Manage your own store’s customer returns
FulfillRelay Returns
Every return. A clear next step.
Start free · 5 return cases/month
Paid plans $19 / $49 / $99 per month
For Shopify merchants who need a branded returns portal and one place to review customer requests.
- Let customers submit requests, reasons and photo evidence.
- Publish your rules and make clear manual decisions.
- Upload carrier labels and keep customers informed.
All plans at a glance
Each store manages its own app subscription in Shopify. These are separate products; installing one does not subscribe you to the other.