Find your fit. Routing from $49/month. Returns free for 5 cases/month.
See pricing
Simple, separate subscriptions
FulfillRelay includes supplier routing, tracking and returns within plan limits. FulfillRelay Returns is the standalone option for customer returns. You do not need both.
Compare workflows and features →Find your fit
Tell us what you need and roughly how much. We suggest a plan from the real limits on our pricing pages. Nothing is stored.
Supplier operations + customer returns
Route orders. Track shipments. Handle returns.
Retailers from $49/month
Supplier Connect free · Supplier Pro $19/month
For retailers who need supplier order routing, tracking and returns together, and the Shopify suppliers fulfilling their orders.
Manage your own store’s customer returns
Every return. A clear next step.
Start free · 5 return cases/month
Paid plans $19 / $49 / $99 per month
For Shopify merchants who need a branded returns portal and one place to review customer requests.
FulfillRelay · Retailers
USD / month. Annual options: $490 / $1,490 / $3,990.
Routed lines, supplier limits and inclusions →FulfillRelay · Suppliers
USD / month. Supplier Pro annual option: $190.
Compare supplier plans →FulfillRelay Returns
USD / month. 5 / 50 / 300 / 1,000 return cases respectively.
Compare return case and AI review limits →Each store manages its own app subscription in Shopify. These are separate products; installing one does not subscribe you to the other.
Ready when you are
Need supplier routing and returns together? Choose FulfillRelay. Only need customer returns? Start with FulfillRelay Returns.