Confirm the offer in each market
Check the settings actually available to your store rather than treating the announcement as proof of universal access. Record the market, available shipping options and whether the managed flat-rate offer is enabled. Managed flat-rate availability
The offer requires duties and taxes to be included in product prices for that market. Shopify sets the managed rates; they are different from a flat rate you enter yourself. Turning off the included-duty pricing also turns off these managed flat rates. Keep that dependency in the review record so a later pricing change does not leave the shipping team relying on an outdated assumption. Flat-rate considerations
Establish where the products are fulfilled
Review the actual fulfillment location before discussing carrier prices. Shopify currently excludes products fulfilled from app locations or custom fulfillment locations, which are commonly used by dropshipping and print-on-demand apps. Supported origin requirements also depend on where the business is based. Managed Markets shipping requirements
An independent supplier's address, its Shopify store and the location assigned to your customer order need to be checked separately. A supplier's ability to ship internationally does not establish that your proposed order flow meets Managed Markets requirements. For example, the program's Canadian location requirements include a same-province condition, while UK locations cannot span both Great Britain and Northern Ireland. Business and location requirements
For a cross-store workflow, ask Shopify Support and the fulfillment provider to confirm the specific arrangement if eligibility is unclear. Do not assume that a supplier order created in another store inherits the original customer order's Managed Markets treatment.
Name the owner of the qualifying label
Agree who obtains the Managed Markets label, how the supplier receives it and which order and parcel it belongs to. The guarantee concerns qualifying prepaid FedEx or DHL Express labels bought through Managed Markets. Buying a different label removes that guarantee; Shopify's guidance says the different label is charged normally and the shipping amount collected for the order is refunded to the merchant. Label-cost guarantee conditions
A supplier's own negotiated carrier account is not equivalent to the Managed Markets label path. Shopify also warns that using negotiated third-party shipping rates does not provide the benefits of Global-e acting as merchant of record. Confirm the intended fulfillment method before allowing the supplier to use its usual postage account. Shipping-service requirements
Compatible external fulfillment services require an additional integration step to purchase Managed Markets labels. An order-routing connection or returned tracking number does not establish that this integration exists. Verify the provider's documented method and the particular order's label, rather than inferring support from the carrier name. External fulfillment services
Review the whole customer price
The shipping amount displayed at checkout is only part of this offer's shipping cost. Another portion is included in international product prices. Review the product price, checkout shipping amount and expected payout together; comparing only the checkout shipping line can hide how the offer changes the customer's total. Any optional shipping-cost absorption should also be reflected in that comparison. How managed shipping costs are allocated
Use the product's country preview to examine adjusted international prices, then review the charges recorded on an order. Keep supplier handling charges and your commercial agreement in a separate cost record. The label-cost announcement is not evidence that those supplier charges disappear. International pricing and order review
Test the supplier handoff before expanding
Use a small, controlled review covering the situations your store actually encounters. These are review cases, not a claim that every configuration qualifies.
| Review case | Evidence to obtain |
|---|---|
| Eligible-looking market and supplier route | Available offer, assigned location and documented label purchase path |
| Supplier proposes its usual carrier account | Confirmation of the Managed Markets path before treating any label as guaranteed |
| Order needs separate parcels | Item allocation and a distinct label and tracking number for each parcel |
| Market pricing or fulfillment provider changes | A fresh eligibility review and updated customer-price comparison |
Shopify requires a separate label for each package and does not support splitting a single product into multiple shipments. Validate the proposed parcel arrangement before buying labels; do not interpret general split-shipping support as permission for every supplier split. Parcel and product restrictions
Keep the customer order reference, supplier reference, location, label source and parcel contents together. With supplier order routing, establish who owns those checks alongside the handoff. Use our supplier customs-data checklist for the shipment's product information. Expand the workflow only after the responsible owner can explain both its eligibility and its price breakdown.
Sources
- Guaranteed flat-rate shipping, now with Managed MarketsShopify · Checked
- Setting up shipping for Managed MarketsShopify · Checked
- Setting up shipping for Managed MarketsShopify · Checked
- Requirements and considerations for shipping with Managed MarketsShopify · Checked
- Requirements and considerations for using Managed MarketsShopify · Checked
- Requirements and considerations for shipping with Managed MarketsShopify · Checked
- Fulfilling and managing Managed Markets ordersShopify · Checked
- International pricing for Managed MarketsShopify · Checked
- Fulfilling and managing Managed Markets ordersShopify · Checked
- Shopify Supplier Order Routing | FulfillRelayBoreal Meridian Commerce Inc. · Checked