Source: https://fulfillrelay.com/support Source sitemap last modified: 2026-07-21 # FulfillRelay support Get help with installation, supplier access, order routing, tracking, returns, plans, or Shopify payment checkout evidence. ## Contact support Email [support@fulfillrelay.com](mailto:support@fulfillrelay.com). Include your Shopify store domain and the FulfillRelay order, open item, return, or payment-batch reference involved. ## Protect account information Never email passwords, verification codes, card numbers, Shopify access tokens, API secrets, or customer identity documents. Support will not ask you to mark a payment as paid outside Shopify. ## Supplier access Suppliers can request a secure sign-in link from the supplier sign-in page. Retailers can issue a new invitation from the Suppliers page if a relationship has not been activated yet.