<!-- FulfillRelay public documentation. -->

Source: https://fulfillrelay.com/pricing
Source sitemap last modified: 2026-09-11

Simple, separate subscriptions

# Pay for the workflow you need.

FulfillRelay includes supplier routing, tracking and returns within plan limits. FulfillRelay Returns is the standalone option for customer returns. You do not need both.

 [Compare workflows and features →](https://fulfillrelay.com/compare)

Find your fit

## Three quick questions. One clear answer.

Tell us what you need and roughly how much. We suggest a plan from the real limits on our pricing pages. Nothing is stored.

1 What do you need most?

 **Send orders to suppliers** Route paid order lines and get tracking back.  **Handle customer returns** A branded portal and one place to decide.  **Both** Supplier orders and returns together.

[Answer all the questions on this web page to receive a plan recommendation](https://fulfillrelay.com/pricing#find-your-fit).

Supplier operations + customer returns

## FulfillRelay

Route orders. Track shipments. Handle returns.

Retailers **from $49/month**
Supplier Connect **free** · Supplier Pro $19/month

For retailers who need supplier order routing, tracking and returns together, and the Shopify suppliers fulfilling their orders.

- Route eligible paid order lines with approved SKU mappings.
- Track supplier acceptance, payment status and fulfillment.
- Manage customer returns and coordinate connected-supplier handling.

[Install FulfillRelay ↗](https://fulfillrelay.com/go/shopify?source=product-choice) [See order routing prices →](https://fulfillrelay.com/pricing/order-routing) [Explore order routing](https://fulfillrelay.com/shopify-supplier-order-routing)

Manage your own store’s customer returns

## FulfillRelay Returns

Every return. A clear next step.

Start **free** · 5 return cases/month
Paid plans **$19 / $49 / $99 per month**

For Shopify merchants who need a branded returns portal and one place to review customer requests.

- Let customers submit requests, reasons and photo evidence.
- Publish your rules and make clear manual decisions.
- Upload carrier labels and keep customers informed.

[Install Returns free ↗](https://fulfillrelay.com/go/returns?source=product-choice) [See Returns prices →](https://fulfillrelay.com/pricing/returns) [Explore customer returns](https://fulfillrelay.com/returns-app)

## All plans at a glance

FulfillRelay · Retailers

### Launch $49 · Growth $149 · Scale $399

USD / month. Annual options: $490 / $1,490 / $3,990.

 [Routed lines, supplier limits and inclusions →](https://fulfillrelay.com/pricing/order-routing)

FulfillRelay · Suppliers

### Supplier Connect free · Supplier Pro $19

USD / month. Supplier Pro annual option: $190.

 [Compare supplier plans →](https://fulfillrelay.com/pricing/order-routing)

FulfillRelay Returns

### Free $0 · Starter $19 · Growth $49 · Pro $99

USD / month. 5 / 50 / 300 / 1,000 return cases respectively.

 [Compare return case and AI review limits →](https://fulfillrelay.com/pricing/returns)

Each store manages its own app subscription in Shopify. These are separate products; installing one does not subscribe you to the other.
